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Owned and operated by Elite Armor Security, our team is ready to assist with any questions about safes, smart locks, or security systems.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive an email with a tracking number and carrier details. You can use that number on the carrier's website to follow your package in real time.
What is your return policy?
We offer 30-Day Returns on eligible products. If something does not meet your expectations, please refer to our Return Policy page for complete details on how to initiate a return.
Can I exchange a product for a different model?
Exchanges are handled through our returns process. Start a return for the original item and place a new order for the model you prefer. Our team can walk you through the steps if needed.
How do biometric safes work?
Biometric safes use fingerprint recognition technology to grant access. You register your fingerprints during setup, and the safe unlocks when it reads a matching print. Many models also include backup keypad or key entry options.
Are your smart locks compatible with existing door hardware?
Most of our smart locks are designed to fit standard door preparations without major modifications. Each product listing includes compatibility details and dimensions so you can confirm the fit before ordering.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our Commitment to You
Prompt Responses
We aim to answer every inquiry within one business day so you are never left waiting.
Privacy Protected
Your personal information is handled with care and never shared with third parties.
Security Expertise
Our catalog focuses on biometric safes, smart locks, and CCTV systems built for dependable protection.
30-Day Returns
If a product does not meet your needs, our return policy makes it easy to find the right solution.
